Data Protection Notice

In this document we describe how NV collects, uses, stores and protects your personal information when you visit or interact with our website. By accessing or using the site, you confirm that you have read and understood the practices described here and that you accept them.

Information We Collect

As you use our site, we may collect the following kinds of information:

• Personal identifying details such as your name, e-mail address, date of birth, and contact details you provide when registering or creating an account.
• Technical information, for example your IP address, the browser you use, your operating system, device details, and how you access our site.
• Cookies and similar tracking technologies that help us measure how you interact with our website.
• Records of any communications you have with us, including when you contact our support staff or correspond with us through any channel.

How We Use Your Information

The information we collect is used for the following purposes:

• To create and manage your account on our platform.
• So that we can provide, maintain and improve both our services and the quality users have overall.
• To send you updates, promotional offers and important notices about our services.
• To ensure compliance with applicable laws, regulations and legal obligations.
• To detect and prevent fraud, unauthorised access and other security threats.
• To analyse how the site is used and spot patterns, which supports our own research and development work.

How We Store and Protect Information

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or loss. These measures include encryption, secure servers and restricted access controls. While we work hard to keep your information safe, no transmission over the internet is entirely secure, and absolute security cannot be guaranteed.

Sharing Your Information

We do not sell, trade or rent your personal data to third parties. However, we may share your information in the following situations:

• With trusted service providers who assist with running our website and operations, as long as they agree to keep your data confidential.
• Where required by law, regulation or legal proceedings.
• To protect the rights, property and safety of NV, its customers and the wider public.

Cookies

Our website uses cookies to enhance your browsing. Cookies are small text files stored on your device that let us remember your preferences and improve how the site works. You can change your cookie settings through your browser. Please note that disabling cookies may affect some features of the website.

Your Rights

You may ask to access, correct, update or erase your personal data at any time. You can also opt out of promotional messages by using the unsubscribe instructions in those emails or by contacting our support team directly.

Changes to This Policy

We may update this Privacy Policy whenever needed. Any revised version will be posted on this page with a new revision date. We recommend reviewing this policy regularly so you stay informed about how we protect your data.

Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or how we handle data, please reach our support team through the contact methods listed on our website. We are committed to answering your enquiries promptly and transparently.