Playing Responsibly

Gaming should remain an enjoyable leisure activity. NV works hard to promote sensible play and to give players the tools and resources they need to stay in control.

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What We Stand For

We see gambling as a personal choice that has to be made responsibly. We take our duty of care seriously and work to create a safe environment for all players. The site is designed to support informed decisions and discourage problem gambling.

Signs That Gambling Has Become a Problem

It's important to recognise when play begins to cause harm. Watch for these warning signals:

  • Devoting more time or money to gambling than your budget can bear.
  • Chasing losses or taking out loans to carry on playing.
  • Feeling anxious, frustrated or irritable when you are not gambling.
  • Neglecting your job, studies or relationships because of gambling.
  • Being untruthful with friends or family about how much you gamble.
  • Gambling as an escape from stress or emotional difficulties.
  • Finding it hard to reduce or stop your gambling.

Tools That Help You Stay in Control

A variety of features is available to help you manage your gambling activity effectively.

Limits on Deposits

Set caps on deposits by day, week or month to control how much you put into your account. These limits support budgeting and help prevent overspending.

Session Time Alerts

Receive notifications showing how long your session has lasted. These reminders help you stay aware of the time you spend on the site.

Self-Exclusion

If you need a break, our self-exclusion feature allows you to block access to your account for a set period or permanently.

Cooling-Off Period

A cooling-off period lets you step away from gambling for a short while. During that time your account will be suspended.

Practical Tips for Safer Play

  • Set a budget before you play and stick to it.
  • Never bet money you cannot afford to lose.
  • Set a time limit for every gambling session.
  • Take regular breaks during play.
  • Do not gamble after drinking alcohol or using drugs.
  • Treat gambling as entertainment, not as a source of income.
  • Never chase your losses.
  • Balance gambling with other leisure activities.

Protecting Minors

Gambling by under-age users is strictly prohibited on our site. Age-verification checks are in place so that only those legally eligible can use our services. We encourage parents and guardians to use parental-control tools to keep minors away from gambling sites.

Where to Find Help

If you or a person close to you is affected by problem gambling, professional help is available. Consider getting in touch with reputable support organisations that specialise in gambling addiction. Our customer service team can also assist you in activating any responsible-gaming tools on your account.

Remember that gambling should be fun. Once it stops being enjoyable, it is time to pause and seek support.